Fatima Espinar

Director of Federal Arbitration Services

Director of Federal Arbitration Services | NSA Arbitration Strategist & Team Builder

As Director of Federal Arbitration Services, Fatima Espinar leads one of the most dynamic and high-volume IDR operations in the nation. With a background spanning Workers’ Compensation, ERISA, and PIP, Fatima brings a cross-functional expertise that is rare in the medical revenue recovery space—and essential for navigating the complexities of the No Surprises Act.

What sets Fatima and her team apart is their unshakable belief in justice for healthcare providers. She doesn’t just oversee IDR submissions; she architects strategy, trains future leaders, and continuously evolves how we leverage data, documentation, and team collaboration to maximize outcomes. Under her leadership, Callagy Recovery has become a trusted name in federal arbitration—one that providers count on when the stakes are high and the regulations are evolving.

Fatima’s strength stems from her roots. Growing up in a family of medical professionals, she knows the human toll of reimbursement delays and denials. Her “why” is crystal clear: her children. Everything she builds—at work or at home—is built on values of resilience, compassion, and accountability.

In every way, Fatima is a reflection of what makes Callagy Recovery different: smart systems, sharp minds, and full hearts working together to make healthcare fairer, one claim at a time.