Chief Operating Officer and Co-Founder | The Mastermind of Medical Revenue Recovery Operations & a Leader Who Delivers Results

Mark Winters is the architect, strategist, and driving force behind Callagy Recovery’s unprecedented growth in the medical revenue recovery space. As COO and now a Partner at Callagy Recovery, he has transformed the company’s processes, protocols, and technology, leading the Federal and State IDR divisions from 4 employees to over 75 in just three years.

A true visionary in operational efficiency, Mark is the mastermind behind Callagy Recovery’s proprietary case management software, incorporating AI and automation to streamline operations and maximize recoveries for medical providers. With over a decade of experience in healthcare recovery, he has built, refined, and scaled the systems that have helped recover hundreds of millions of dollars in underpaid and unpaid medical claims.

A Relentless Leader Who Turns Vision into Execution

•    COO & Founding Partner at Callagy Recovery, leading the nation’s most successful medical revenue recovery operation.

    •    Designed and implemented the operational systems that power one of the top filers of Federal IDR arbitrations in the country.

    •    Pioneered the use of AI-driven case management technology to streamline and accelerate revenue recovery for medical providers.

    •    Expert in healthcare administration, holding an MHA from Seton Hall University and a Paralegal Certificate from Fairleigh Dickinson University.

    •    A natural-born leader, trusted by his team for his unique balance of execution, innovation, and leadership.

A Career Defined by Growth, Adaptability & Relentless Dedication

Mark started at Callagy Law in 2014 as a paralegal in the PIP Litigation department. In just a few years, he:

✔ Became the first “Senior Paralegal” in firm history.

✔ Earned his Master’s in Healthcare Administration, driven by his passion for protecting the financial stability of healthcare providers.

✔ Was handpicked by Sean Callagy to lead Healthcare Recovery Operations, streamlining processes and ensuring maximum results for clients.

✔ Expanded his role to oversee firm-wide operations, analytics, and accountability, ensuring Callagy Recovery continues to dominate the medical revenue recovery space.

Mark doesn’t just create processes—he creates impact. His leadership has turned Callagy Recovery into a scalable, efficient powerhouse capable of handling massive case volumes with precision and speed.

A Trusted Leader, A Family Man, & A Relentless Advocate for Growth

    •    Mark is beloved by his teammates for his kindness, empathy, and unwavering dedication to his work and his people.

    •    A devoted husband and father, he balances his incredible work ethic with his love for his wife, Giselle, and their daughters, Alessia and Kiara.

    •    He is a strategic thinker, an operational genius, and an innovator—but above all, he is a leader who cares.

Mark Winters’ Indisputable Truth

Most organizations struggle to balance growth, execution, and innovation—but under Mark’s leadership, Callagy Recovery has mastered all three. He is the backbone of the operation, ensuring that every medical provider, every client, and every team member wins.