Recovery Collections Team Lead
With over 11 years of experience at the company, Trish De La Fuente is a cornerstone of our Recovery Collections team. Starting her journey as a PIP Calendar Coordinator, she has held several key roles—including Trusted Advisor Assistant, PIP Appeals Specialist, and PIP Settlement Assistant at Callagy Law—before earning her current position as Team Lead in the NSA division of the firm, and now at Callagy Recovery.
Before joining the company, Trish honed her leadership skills as a manager at an all-women’s gym, where she developed a deep appreciation for client service and team support. Her purpose has remained consistent throughout her career: ensuring that every client receives the payments they’re rightfully owed from insurance carriers, in full and on time.
Trish believes in the company’s mission because it’s driven by integrity and relentless advocacy for clients. She takes pride in knowing that her work directly contributes to providers getting what they’ve earned. Her “why” is deeply personal—motivated by a desire to build a life defined by hard work, excellence, and impact. Trish also plays an important role in shaping the culture of the workplace, planning office parties and fun team activities that bring people together.
Outside the office, Trish is married and a proud fur mama to Fenix. She’s a true crime enthusiast and has an endearing obsession with pigs—just ask her about her collection!