At Callagy Recovery, we work with medical providers every day who are doing everything right: delivering care with excellence, compassion, and integrity—only to face endless obstacles when trying to get fairly reimbursed.
Since the No Surprises Act introduced the Independent Dispute Resolution (IDR) process, it’s been clear that while the law aims to protect patients, it often puts an undue burden on the providers who serve them.
If you’ve felt overwhelmed, discouraged, or simply too busy to keep up with the demands of this process—you are not alone. We see you. And we’re here to help.
The Most Common Struggles Providers Face in IDR
- It’s Easy to Get Disqualified Before You Even Begin
The rules around batching claims and filing deadlines are strict—and sometimes unclear. Many valid disputes are rejected for minor technical errors. It’s frustrating, and it’s not your fault.
- The Administrative Load Is Crushing
Managing open negotiation timelines, portal submissions, documentation uploads, payer correspondence—it all adds up. Most providers simply don’t have the bandwidth to keep up with the demands while also running a practice and caring for patients.
- You’re Asked to Prove Everything, Perfectly
Even when you’ve provided necessary, life-saving care, you’re required to “justify” it again—with codes, data, and rate comparisons. It can feel like the system assumes you’re wrong unless proven otherwise.
- Insurance Carriers Use Delay Tactics
We’ve seen carriers drag their feet, underpay without explanation, and issue lowball offers designed to wear providers down. Too often, we meet clients who gave up—not because they were wrong, but because they were exhausted.
- There’s No Clear Roadmap
The IDR system is new, unpredictable, and lacks precedent. Each case feels like a shot in the dark unless you’ve studied the outcomes, know the arbitrators, and understand the payer landscape inside and out.
How Callagy Recovery Can Help
- We Take Over the Process, So You Can Breathe
From open negotiation through arbitration, we handle it all—accurately, on time, and with the experience needed to avoid common pitfalls. You’ll never have to wonder, “Did we miss a deadline?”
- We Build Strong, Compassionate Cases
We don’t just submit data—we tell your story. We frame your care in human, legal, and financial terms, backed by real data and smart strategy. We fight not just for what’s owed—but for what’s fair.
- We Use Data That Works in Your Favor
We’ve spent years analyzing arbitration outcomes, understanding which arguments are persuasive, and tailoring strategies based on region, service type, and arbitrator behavior.
- We Push Back When Payers Play Games
When payers delay, deny, or lowball, we push back—professionally but firmly. We know their tactics, and we know how to respond.
- We Scale With You
Whether you have 10 claims or 10,000, we bring the same level of care, organization, and attention to each one. Our systems are built to support busy, high-volume providers without sacrificing quality.
At Callagy Recovery, we believe medical providers deserve to be supported, respected, and paid fairly. You shouldn’t have to choose between advocating for your patients and advocating for yourself. Let us stand beside you and do the heavy lifting.
We’re here to talk, listen, and help you understand your options—no pressure, no obligation. Just honest guidance from a team that truly cares.
Let’s recover what’s yours—together.
Contact Callagy Recovery Corp today, and let’s recover what you’re truly owed.
Call us at (201) 261-1700 or visit callagyrecovery.com